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Make a new call. From a connected call (not on hold), press the Conference button . To resume a call from hold, press the flashing green line button or the Resume softkey. THANK YOU SO MUCH =] • Edge 700 8-button digital phone menu controls, page 6-8 • Lower ringer volume on legacy digital phones, page 6-44 • Using Edge 5000i Phonebook, page 5-12 The Listen on Hold feature allows you to place the handset in the cradle while on hold and use the speaker to hear when the calling party returns to the conversation. The last outside number you dialed will be displayed at the top of the phone screen. 2. While on the first call, press the Conf button to place the call on hold. 3. 1. question about a standard office phone.. to put the person on hold, i always push the "hold" button and then hang up the phone. UP / DOWN ARROWS Used to adjust : -- LCD Contrast: Press up/down arrow key while phone is idle. AT&T reports that only 3 out of every 10 calls get through without on-hold time, so having a plan for what callers on hold will hear while waiting is essential. 8 Conference . Place a call to the next conference party. 4. button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number. To use the Listen on Hold feature: Press Hold and then place the handset into the cradle. Ordinary phones may have a hold button that does place a call on- hold, however without a "trigger" to start and stop the on-hold music, the call will be in silence. HOW do i get the person back?? Mute and Volume Control – Most handsets include mute and volume features, which allow the user to control the volume of the speakerphone, earpiece audio, and ringer, as well as mute the microphone. Press the number button … 2. Page 6 Prairie State College Updated: 6/12 ... To place a call on hold, select the red Hold button on the keypad. CALL NEXT PARTY TO CNF appears. Speakerphone – You can use your office phone system hands-free with the speakerphone feature, available on most standard office telephones. is there another button that I need to press? The conference begins and the phone displays "Conference." Press the Conference button or the Conference softkey (before or after the party answers). To take a call off hold, select the red Hold button on the keypad. About The Hold Button Using a good-quality office phone is important, when you consider that a majority of business dealings involve phone calls. “Exclusive Hold” from your phone, you have locked out the phone whose Prime Line is the associated Line Appearance on your phone from using their Prime Line until you take care of the caller you’ve put on Exclusive Hold on their line!) 2. To redial this number, select the Redial button above the keypad. Phones that use Analog or POTS phone lines (often from an office supply store) do not create an event to tell the music to play. 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